DeLaval Service, Expertise Critical to VMS Success at Diederich Farm


Daniel Diederich.

Diederich Farm sits in “America’s Dairyland”, or as others know it – Wisconsin, USA. As one of the nation’s leading dairy production regions, farmers there know the importance of results. That’s why the 300-cow Diederich farm decided to implement four VMS units into their operation in 2012.

When Daniel Diederich and his family were considering the move to robotic milkers one of the key deciding factors was the support he could expect from DeLaval and his local dealer.

“The thing that is interesting about DeLaval is that the people who work with robotics, that is what they do, that is their passion. The support crew is all robotics-specific, so this brings a lot of experience and knowledge for me, as a producer, to pull on whenever I have a question,” Daniel says.

At DeLaval, we know expertise and service are critical to the smooth adoption and ongoing success of robotic milking. That’s why our service technicians go through comprehensive training before they are certified to work on VMS stations. They are equipped with VMS-specific service tools including state-of-the-art diagnostic equipment that enables them to analyze, service and recalibrate the station.

Over the past five years, the Diederichs have been extremely pleased with the service and support they have received.

“I definitely recommend VMS to other producers because the support you receive from DeLaval and your dealer is phenomenal. And with a support like that, it makes it a whole lot easier to be successful, and DeLaval has been top-notch in their support,” Daniel says

At DeLaval, we know making the change to automatic milking is a big decision. To make the transition as seamless as possible, we strive to provide the best service day in and day out.

Watch Daniel Diederich’s video to learn more about his family’s experiences with the DeLaval VMS Robotic Milker.